Shaving Policy

When a dog is presented to us in a SEVERELY matted condition it is our policy to shave the whole coat using electric clippers with a close blade. We always groom HUMANELY, to de-matt would cause the dog tremendous stress and discomfort, often leaving a very thinned and damaged coat. Shaving the coat is much quicker and gentler on the dog. Many dogs are traumatized by unnecessary hours of
de-matting, putting them off grooming for life. We consider shaving an act of kindness.


Once the coat is removed, the skin can be red due to the lack of air circulation and dirt that has accumulated underneath. Occasionally, there are sores, these may need veterinary treatment. Dogs tend to scratch and rub their skin after the shaving, this is normal, however some dogs can over-scratch and this may lead to broken skin. If, in doubt, speak to your vet.

Dogs feel different after shaving, lighter, off balance and cooler, most are glad to have freedom of movement again, and are full of life. Others seem to take it quite personally that they are bald … they hide and sulk for days. The skin will feel like suede and depending on the colour of the dog, can be quite pink. Regardless of how the dog will look, he will feel 100% better.

Book your next appointment NOW, advance bookings ensure you get appointments at regular intervals at times that suit you. Your dog will always look and feel good, keeping the coat and skin in a healthy condition. Do not wait until he/she is matted again!

NOW is also the best time to start a home grooming routine, while the coat is short and manageable. Begin by gently stroking over the dog, make the grooming session pleasurable for owner and dog. When bathing your dog, ALWAYS brush and comb the coat before, and again after bathing. If you do not have time to groom your dog at home, consider having him professionally groomed more regularly.

Thank you for understanding that we put your dog’s welfare first, that we want his/her grooming experience to be positive and non-stressful.We cannot justify hours of torture for the sake of good looks. Coats grow back (surprisingly quickly), the skin benefits, but most of all YOUR DOG WILL BE HAPPIER!